Agentora
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AgentoraThe operating system for tour operators

Before the boat leaves, everything is already in place.

Agentora brings reservations, transfers, online sales, kitchen, stock and accounting for Bosphorus tour and boat operators into one platform. Every guest — from the phone, an agency, GetYourGuide or your own website — lands in the same flow.

Request a demo Explore the modules
FSM Köprüsü Rumeli Hisarı Bebek Ortaköy Beşiktaş Kız Kulesi
Reservation confirmedWeb · 2 adults, 1 child
Driver on the wayHotel → Pier · ETA 6 min
Sent to the kitchenTable 12 · VIP menu
e-Invoice sentAutomatic at day-end
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  • 90+
    reports

    In 17 groups; Excel, CSV, PDF and print

  • 8
    languages

    Online booking, digital menu and e-ticket

  • 5
    currencies

    TRY, USD, EUR, GBP, RUB — more can be added

  • 1:1
    business–database

    Each business keeps its data in its own database

01One flow

A single reservation moves the whole business.

What sets Agentora apart is not the number of screens but that they are connected. Enter one record and the rest of the work moves on its own.

  1. 01

    It arrives from a channel

    Phone, agency, your website, the partner portal or GetYourGuide — all land in the same reservation record. The price resolver picks the right price by itself.

  2. 02

    Payment and confirmation

    Full payment or deposit; iyzico or Garanti virtual POS. The reservation becomes optional or guaranteed, and the guest receives a QR e-ticket.

  3. 03

    Transfer is planned

    The pickup time fills itself by hotel, region and tour. A driver is assigned and gets an instant notification on their phone.

  4. 04

    Vessel and table

    Salon capacity is tracked, tables are assigned, alcohol and non-alcohol guests are kept apart, and the waiter station is set.

  5. 05

    Service on board

    Waiters see the package’s complimentary menu and limits. Orders drop to the kitchen screen and the print agent prints the ticket.

  6. 06

    Day-end

    A checklist catches what is missing, the central-bank rate is fetched, the day is locked. Everything after that is automatic.

  7. 07

    Invoice and accounting

    e-Invoice and e-Archive are issued, ledgers, cash and journal entries are created. Trial balance and balance sheet are ready any time.

02Departments

A dedicated workspace for every team, all on the same data.

Sales, operations, kitchen, accounting and management see the same record from different places. Nobody forwards screenshots or spreadsheets.

Every reservation from every channel, on one screen.

A quick-reservation form, multi-package and multi-tour bookings, a three-layer price resolver and a sales calendar. When capacity is reached, sales close by themselves.

  • Optional, guaranteed, cancelled and no-show statuses
  • Per-tour sales window and date-based stop-sale
  • QR e-ticket and check-in on the reception screen
  • Promo codes and bulk Excel import
Module details

Vessel, salon and table layout at your fingertips.

Define vessels, salons and tables; design the layout by drag and drop. Reservations are distributed to tables by package.

  • Drag-and-drop table layout designer
  • Multi-table assignment, alcohol / non-alcohol guest separation
  • Table-to-waiter (station) assignment
  • Several vessels on the same tour on the same day
Module details

From hotel to pier — ordered, timed and assigned.

Pickup times fill themselves by hotel and tour. Drivers are assigned by drag and drop; stop order and ETA are managed from the panel.

  • Kanban, list and grid views
  • Stop order and estimated arrival (ETA)
  • Live driver tracking
  • Driver and vehicle details for the guest
Module details

From waiter to kitchen, from kitchen to warehouse.

The waiter app knows the package’s complimentary menu and limits. The kitchen screen shows guest and order counts live. Stock and recipe costing live in the same system.

  • Complimentary menu and per-category limits
  • VIP, Complimentary and Extra order categories
  • Thermal ticket printing with Turkish characters
  • Moving average, FIFO and standard costing
Module details

No manual work between cash, ledger and e-invoice.

Multi-currency cash, split payments, POS commission and exchange differences are automatic. e-Invoice and e-Archive via Nilvera are issued on their own at day-end.

  • Uniform chart of accounts, journal, trial balance, balance sheet
  • Account statements, reconciliation, duplicate-account merge
  • e-Invoice, e-Archive and incoming invoice handling
  • Central-bank rates fetched automatically each morning
Module details

Every door that grows sales, on the same stock.

GetYourGuide integration, a partner portal, an online booking page and a widget embedded in your website. All draw from the same capacity pool.

  • GetYourGuide Supplier API: availability and price
  • Partner portal for agencies and hotels
  • Online booking on your own domain
  • Occupancy-tiered channel pricing
Module details

Know what happened, and who did it, at any moment.

Over 90 reports, page-level permissions and per-record audit history. The day-end checklist shows what is missing before a day is closed.

  • 90+ reports; Excel, CSV, PDF and print
  • Page-level read / write / delete permissions
  • Deletion and cancellation log, alcohol audit
  • Day-end checklist and lock
Module details

03Transfer module

Transfer is not a separate program; it is part of the reservation.

Hotel pickup, pier arrival and return — all inside the reservation. The pickup time derives from the hotel and the tour, a driver is assigned and the guest sees their driver too.

Explore the transfer module
Hotel A Hotel B Hotel C Pier Pickup list Hotel A Hotel B Hotel C

  • Pickup time fills itself

    Transfer point × tour, then region × tour; pick a hotel in the form and the time appears.

  • Kanban, list, grid

    Drag and drop the driver. A column turns red when capacity is full.

  • Stop order and ETA

    Drag stops into order; an estimated arrival is calculated for each stop.

  • Live tracking

    As drivers share their location they appear on the map with name and plate.

  • Driver app

    “Picked up”, complete, undo. An arrival alert within 150 m of the stop.

  • The guest sees it too

    Vehicle, driver and estimated arrival on the e-ticket and “Manage my reservation” page.

04Mobile & field

The operations centre, in everyone’s pocket.

Drivers, waiters and managers use different faces of the same system. An iOS and Android app plus a web version; the kitchen screen and print agent work on site.

Driver app

Start the shift, see the day’s pickups, tap “Picked up”. An arrival alert fires as you approach.

Waiter app

The package’s complimentary menu and limits are on screen. The system warns at the limit and the order reaches the kitchen instantly.

Guest e-ticket

A QR ticket in 8 languages. If there is a transfer, the driver and estimated arrival are inside too.

  • Kitchen screen
  • Reception & QR check-in
  • Windows print agent
  • Field sales (web)
  • Driver & waiter web apps
All apps

05Sales channels

However guests find you, the door is open.

Your online booking page, the widget embedded in your website, the partner portal and the digital menu all draw from the same capacity pool.

Online booking on your own domain

book.agentora.tr/yourcompany or booking.yourcompany.com. Date, package, extras, hotel, nationality, contact and payment steps; in 8 languages, classic and modern themes.

  • Full payment, deposit or no-payment mode
  • iyzico or Garanti virtual POS
  • Promo codes, draft and preview before publishing
  • Bot protection and hourly payment reconciliation

Embed it with one line

The code sets up the iframe and adjusts its height on its own. It opens only on the domains you allow.

<script
  src="https://book.agentora.tr/embed.js"
  data-slug="yourcompany"></script>

Partner portal

Agencies and hotels enter their own reservations and see their statement and reports. They cannot change prices; the capacity threshold and cancellation window are yours.

Partner portal

Digital menu & QR

A menu with 14 allergen tags in 8 languages, opened by QR — with tour info, route map and show timeline.

  • TR
  • EN
  • RU
  • AR
  • ES
  • IT
  • FR
  • DE

e-Ticket & guest tracking

A QR reservation card; guests follow their vehicle and driver on the “Manage my reservation” page.

Online sales details

06Integrations

It shakes hands with the services you use.

Ready connections on the channel, payment, invoicing, map and printing side. Card data is never stored; channel keys are kept encrypted.

On the roadmapViatorKlookHeadout
All integrations

  • Channels

    GetYourGuide is live; Viator, Klook and Headout are on the roadmap.

  • Payment

    iyzico and Garanti BBVA virtual POS; card data is not stored, and the architecture is open to new providers.

  • Invoicing

    e-Invoice and e-Archive via Nilvera; central-bank rates automatic.

  • On site

    Thermal print agent, maps and live tracking, push notifications.

07Security & architecture

Every business’s data in its own vault.

Agentora is multi-tenant but never mixes data: each business lives in a separate database. Permissions, audit and backup are natural parts of that design.

Security details
Master registry Tenant list and accounts Business A Business B Business C

  • Database per tenant

    Data never mixes; one business’s load cannot affect another.

  • Page-level permissions

    Read, write and delete are separate; per-user exceptions.

  • Protection layers

    Account lockout, bot protection, screen lock, rate limiting.

  • Audit trail

    Per-record history, sign-in logs, deletion and cancellation report.

  • Encrypted backup

    Nightly backup, EU off-site storage, tested restores.

  • No card data

    Stays with the payment provider, never stored in Agentora.

08Reports & day-end

90+ reports. Nothing slips through before the day closes.

The day-end checklist shows what is still open before a day is closed. Then the rate is fetched, invoices are issued and the day is locked. Reports are ready for Excel, CSV, PDF and print.

Day-end check
  • No optional reservations left
  • On-board collections complete
  • No open orders
  • Central-bank rates fetched
  • Invoices issued
  • Day locked

09FAQ

Frequently asked questions.

If something else is on your mind, write to us; let’s talk it through in a demo.

All questions
What is Agentora and who is it for?

Agentora is a multi-tenant operating system built for Bosphorus tour, boat and cruise operators. It brings reservations, transfers, online sales, channel integrations, waiter and kitchen management, stock, cash, accounting and e-invoicing into one platform.

Is it only for Bosphorus tours?

The product is designed around boat and vessel tours: it fits operators with fixed departure times, per-person pricing and salon-and-table seating.

Other product types such as walking tours, out-of-town trips or yacht charters are on our roadmap. We can assess your needs together in a demo.

What does the transfer module cover?

It manages picking tour guests up from their hotel, bringing them to the pier and the return. The pickup time fills itself by hotel and tour; drivers are assigned by drag and drop in kanban, list or grid views; stop order and estimated arrival (ETA) are managed; drivers are tracked live.

The driver app has “Picked up”, complete and undo steps; the guest also sees the vehicle and driver on the e-ticket and the “Manage my reservation” page.

Does it work with GetYourGuide?

Yes. An integration with the GetYourGuide Supplier API has been built for availability, booking, cancellation and pricing; a booking from the channel lands directly in the panel and its linked reservation is cancelled automatically on cancellation. Connecting your account is subject to GetYourGuide’s own approval process.

Which payment providers are supported? Are card details stored?

iyzico (payment links, tracked and untracked links, refunds, posting to the account) and Garanti BBVA virtual POS (3D Secure) are supported. Card details are never stored in Agentora.

Can I use the online booking page on my own domain?

Yes. The page can be published at book.agentora.tr, or attached to your own domain with a CNAME record; the security certificate is set up automatically. Payment mode (full, deposit, none), theme and languages come from your settings.

Is there a mobile app? Does it work offline?

There is an iOS and Android app covering the driver, waiter and operations roles, plus driver and waiter web versions. Field sales, the kitchen screen and reception also open fine from a phone browser. The apps work with live data today and require an internet connection; offline mode is on the roadmap.

Is my data safe? Does it mix with other businesses?

Each business’s data lives in its own PostgreSQL database; the tenant is resolved from the session and membership is verified. Page-level permissions, account lockout, bot protection, screen lock and per-record audit history are standard.

Agentora

Ready for your next tour?

In a short demo we will map out your own operation together. See every step from reservation to accounting, live.

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